Information about your order:

Your Credit card will be billed as "???????"
If you have any questions about your order, you can reach us at:
Modelzone Inc. 716-579-4628
Or email us at customerservice@modelzonevideos.com


Return Policy: Sometimes videos become damaged during shipping. If you have received a damaged product, please let us know at once and we will get a replacement copy out to you right away. We will happily replace damaged products with another of the same title within 15 days of order. However, we regret to say that as with other stores that sell videos, cassettes, CD's, software, we cannot accept returns once the product has been opened. Shipping & Handling fees are non-refundable.
Security Policy:
• We use 128 bit SSL encryption technology, on secure, high encryption credit card processing servers to process credit card transactions. For you this means that your credit card information cannot be stolen, hacked or anything else. It is 100% safe.
• The Information Collected by our web servers is for security of our servers only. By default, our web server logs all access to the server to include, IP address, referring URL and hacking attempts. This information is not personal information but rather general information as your internet service provider is the only one who can match an IP address to a actual person.

Privacy:

Your privacy is important to us. We do not sell, give away or distribute any personal information in any way. What this means is we do not give away or sell e-mail address, home address or anything else you input nor do we mail you anything.